Shipping and Returns
Thank you for your purchase! Orders are shipped out within fourteen business days. If there are any delays with your order we will contact you as soon as we know about it. I am a small business owner (one-woman band) so I ask that you are patient with me and will do what it takes to make sure you are happy with your order.
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Orders typically ship out within seven business days, any additional delays will be communicated to you directly. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags attached.
To return an item, please email customer service at romaecreations@gmail.com
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: romaecreations@gmail.com